She is a single mother who works hard to provide for her children. Recently, her son had to have surgery, and as a result she missed days at work in order to take care of him. This decision left her with a severe dip in income, and now she's struggling to pay her bills.
This mom is asking for help in paying her mortgage for this month, which would allow her to move ahead. She needs only 336 points to make that happen. You can make that happen.