« Starbucks Gives a Hand Up to a Single Mom | Main | When a Pay Cut is a Stroke of Luck »

December 17, 2007

Comments

Feed You can follow this conversation by subscribing to the comment feed for this post.

Sometimes it's not a true exclusion. Sometimes it's poor customer service-a mistake-but since the mistake makes the big organization money, the big organization has NO incentive to admit and correct its mistake-unless you are prepared to really be a persistent annoyance.

The best way to be a persistent annoyance is to copy the state insurance dept and AG with you letter to the company's president, sent certified mail to the company's registered agent, making clear how is is you think you've been cheated AND asking how many other consumers have been similarly mistreated.

To the company, these are class-action lawsuit questions. To the AG or State Insurance Dept. head, this is an invitation for them to generate news. If it is an honest mistake, the company will want to be able to tell the AG they resolved it with you. If they're crooks, they still won't want the AG snooping around. If it's a legit exclusion, you'll get a real explanation, instead of some baloney.

The comments to this entry are closed.

Visit Modest Needs' Official Website:

ModestNeeds.Org - Small Change. A World Of Difference.

More Modest Needs®

  • Apply for Assistance
    If you're facing a short-term financial crisis & don't qualify for conventional types of assistance, we want to help.
  • The Modest Needs Mission
    Learn how we use 'small change' to stop the cycle of poverty BEFORE it starts for deserving individuals and families.
  • Browse Current Requests for Help
    See real applications from real people who stand to lose everything over a small financial emergency.
  • Support Modest Needs
    Please make a tax-deductible contribution to Modest Needs today. Without your support, this work would not be possible.
  • Contact Modest Needs
    If you have comments, questions, or would like more information about Modest Needs, please let us know.